Hostgator Review

June 14, 2011 by
Filed under: HostGator Reviews 

When you are looking around for Hostgator reviews, it is important to read them with a clear and non-judgmental head so that you can really decide whether Hostgator is the website hosting site for you. You should try to find out as much information about them as you can, regarding all products and services that they offer. There is no point in basing all your reviews on one area which turns out brilliant only to sign up and find out that something is extremely bad.

To find all-round reviews, you should look at independent websites. If a company is putting testimonials on their website, they will generally only put the good ones. Once you have found the independent websites, ensure that they offer you all-round reviews. You want to make a well-informed decision and not just find a website full of people who have found something bad with a company; this could actually be the minority.

It is always worth remembering that there will be bad reviews on the Internet; people just like to complain about something. When you are reading the bad reviews, look into what the main problem was. If it was something generally to do with the company, make a note of it and move one. If it is something due to the customer doing something wrong, move onto the next review. If you are not sure what it was specifically about, see if there is an email address so that you can contact the user to find out the details of their problems. Remember that not all companies can please everybody.

Concentrate on the service that Hostgator are saying that they will provide and compare that to the reviews that you read. One promise is 99.9 percent website uptime guaranteed. You should check to see if there are any reviews that support or disprove that. If you are looking for a website that offers 100 percent website uptime guaranteed, walk away. There is no way of guaranteeing that servers will not falter, causing websites to be down; 99.9 percent is the best that you will get. From the reviews around the Internet, you will find that Hostgator are able to promise 99.9 percent simply because they run from their own data center. Also by stating the guarantee, as long as this is in the contract, you have rights if something does go wrong without a very good explanation.

The second main thing to concentrate on is the customer service team. You want people who know what they are doing, are friendly and happy to help you, no matter what time of night they may be working. Customer service and support is needed when it comes to website hosting sites, especially if you are having trouble with designing your site or with the security of it. You want them to be reliable so that you can trust them. You should check all Hostgator reviews for anything about the customer service team and make a note of the good and the bad for a well-rounded and well-informed view of the company.

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